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How to make machine order , how to deliver product?
Firstly shsould be known that this web site is made inside of Republic of Turkey borders. Therefore, All deliveries condition based on according to inside of Republic of Turkey border adresses and prevail tax system.
Of course; We can send our products, machines to foreign countries but foreign countrys’ custom procedure like custom tax and Works, forwarding costs ..etc. belong to you.
If you like, we can talk our custom consultant and forwarding agent to send product from Republic of Turkey to your country on condition that all costs for you. We can proceed the sales process.
Simply all presnted prices and added tax of products & machines are valid for inside of Republic of Turkey.
Let’s say, you want any product to make it deliveried inside of Turkey that you want to buy.
You can order via telephone or click the “add to basket” under the product in web then go a head or via e-mail.
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In order to take your order into sending procedure money transfer should have been made to the given bank accounts or the payment should have been paid with the credit card.
Althoug order is approved via e-mail if you did not make the payment, that does not mean any product will be deliveried.
Payment should be recevied to send the product to you.
Normally after order confirmed and bank transfer approved 2 days for İstanbul and 3 days for other cities via courier that you want ( if you state any courier, we can send via it.) or you do not state courier we send with which we agreed with VARAN cargo.
The orders which are given on friday after 10:00 am enter to system for Monday. We are not working at weekend and during bayrams.
Order delivery
The orders which are given inside İstanbul after bank tranfer approved within 3 days ( Monday – Friday ), for out of İstanbul after bank tranfer approved within 5 days ( Monday – Friday).
The order which is given after 10:00 am, lt enters to system for the next day.
No work at weekend & bayrams Bayrams
Products are insured at courier but ;
Products are insured until it arrives to you but should open the package and check the product (hitting, breakdown, any damage) when you receive and arrange report to courierman if you see any damage at product, then İn this case New product will be sent to you. Please call us 0212 2370749 - 0212 2370759
Delivery and courier cost
Transport and delivery costs changes depends on details of order delivery terms, delivery address ..etc. All costs can be seen at payment screens where the shopping is made.
Special delivery terms,
According to products and service specialities which we provide, sometimes couier and payment terms change.
Restricted products
In terms of legal procedures and product specialities couse to some restriction for some products.
Are there any restricted and forbidden product to sell in our company?
Our company has commercial ethic rules. due to customer satisfactions this sorts of products’ maketings and presentations are not happen.
If your order does not arrive to you;
You can send e-mail to customer service department for any problem about your orders. Our specialists will search the case and contact you about the solution at the soonest time.
Or please 0212 2370749 - 0212 2370759
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